Help needed install on VPS Debian 8

Discussion in '3CX Phone System - General' started by mkb, Mar 22, 2018.

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  1. mkb

    mkb

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    Hi,

    I want to install 3cx on a VPS of our hosting provider.

    It runs a fresh Debian 8 OS.

    I have tried to follow the guide as described here: https://www.3cx.com/docs/manual/installation-linux/
    After the command: apt-get install 3cxpbx I get the following error:

    root@..:~# apt-get install 3cxpbx
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:

    The following packages have unmet dependencies:
    3cxpbx : Depends: postgresql (>= 9.6) but it is not going to be installed
    Depends: libssl1.0.2 but it is not installable
    Depends: libicu57 but it is not installable
    Depends: libcurl3 (>= 7.52.1) but it is not going to be installed
    Conflicts: libssl1.0.0 but 1.0.1t-1+deb8u7 is to be installed
    E: Unable to correct problems, you have held broken packages.

    Can someone point me in the right direction to solve this issue?

    Thanks in advance.
    Egbert
     
  2. craigreilly

    craigreilly Well-Known Member

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    Talk to the hosting provider. Seems they do not meet the requirements - starting with the database.

    Pre-requisites
    1. When you install Debian, select the hoster’s Debian 9 amd64 (Stretch) image.
     
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  3. mkb

    mkb

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    Hi Craig,

    Tx for response, hosting provider does not support Debian 9 (yet), only Debian 8. Debian 8 should be supported as described here: https://www.3cx.com/docs/supported-operating-systems/
     
  4. craigreilly

    craigreilly Well-Known Member

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    But that states v15. 3cx is now 15.5.
    Just a guess, as v12 and v12.5 are listed separately.
    Perhaps 3cx forgot about this page. :(
     
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