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- Jun 26, 2011
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Hello,
I have set up a bridge over a VPN connecting two 3cx systems. In the 3cx MyPhone I can see the users on the other side of the bridge and I can see if they are on a call etc... I can also chat with them using the 3cx chat. If I dial any of the numbers on the other side of the bridge from my desk phone it does not work.
I was trying to call someone on the other side of the bridge by clicking their extension on the 3cx MyPhone but it did not appear to be working. I installed the 3cx soft-phone on my PC to try something else and then tried clicking on the extension on the 3cx MyPhone again to have another look at the bridge. Just by chance I noticed that the Soft-phone actually works where as my desk phone does not.
This is the only way it works. It doesn't work when I try calling the extension number from the soft-phone.
Hopefully this makes sense.
Any help would be appreciated.
I have set up a bridge over a VPN connecting two 3cx systems. In the 3cx MyPhone I can see the users on the other side of the bridge and I can see if they are on a call etc... I can also chat with them using the 3cx chat. If I dial any of the numbers on the other side of the bridge from my desk phone it does not work.
I was trying to call someone on the other side of the bridge by clicking their extension on the 3cx MyPhone but it did not appear to be working. I installed the 3cx soft-phone on my PC to try something else and then tried clicking on the extension on the 3cx MyPhone again to have another look at the bridge. Just by chance I noticed that the Soft-phone actually works where as my desk phone does not.
This is the only way it works. It doesn't work when I try calling the extension number from the soft-phone.
Hopefully this makes sense.
Any help would be appreciated.