- Joined
- May 10, 2009
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- 11
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Note: We are using the FREE version of 3CX.
From the server console when running fire wall check everything passed. However for some reason the 3CX soft phone will not connect to the server. Under ports trunks status it says that its registered however it says that its idle. The soft phone does not connect even when not using a password. We tried connecting with an extension with default settings without password and still it will not connect. It just says connecting ... and never connects. We have entered our VOIP sip credentials according to the instructions. We appreciate any help we can get.
Regards,
From the server console when running fire wall check everything passed. However for some reason the 3CX soft phone will not connect to the server. Under ports trunks status it says that its registered however it says that its idle. The soft phone does not connect even when not using a password. We tried connecting with an extension with default settings without password and still it will not connect. It just says connecting ... and never connects. We have entered our VOIP sip credentials according to the instructions. We appreciate any help we can get.
Regards,