Hello all, thank you very much for being here to support everyone. I have a few questions. I have never setup a VoIP system before or even used one. I work with a small company in the United States and we are wanting to using the Linksys SPA-3102 as a gateway for our POTS line. I tried to follow the setup for our Polycom phones, and seem to have done that correctly. I see in my 3CX Phone System that the Ports/Trunk for my 3102 has registered. I also see that the two extensions I have made for the phones have registerd. I am able to call between the two phones and it seems to function well. I am just very confused on how to set all this up! I don't even understand how to dial out to test the line or how to call in to test the line. Please forgive my ignorance...I have tried reading the manuals and browsing this forum but I cannot seem to find information to start me on the right path. I have the Linksys device connected in the following matter. Internet port is plugged into a router and it obtained an IP of 192.168.2.12, the Line port is plugged into our POTS line. The Phone port is plugged into an Analog phone, and I have left the WAN port unconnected. I am not much of an IT/Networking guy and really don't know what I'm doing with this. If you need any further information to help me get started, please let me know and I can provide screen shots or server logs. I'm confused on how this system works. I am assuming that when I set up the phones I make the SIP server information the IP/Port of the computer hosting the 3CX server software. I don't understand how the 3102 is used to deliver the calls to this server and out to the specific extension. I followed the directions for setting up the 3102 as a gateway from 3CX, but maybe I entered incorrect information at some point? I have double checked the current 3102 settngs with what was described in the guide and all seem to match. Please help me out. Thank you very much for your time and any assistance you might have to offer!