Help with Server Log message

Discussion in '3CX Phone System - General' started by ev351, Feb 1, 2013.

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  1. ev351

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    Hello everyone, My first post.

    I have recently discoverd 3CX and am having a lot of fun discovering what can be done with SIP.
    My main use for 3CX is to link various 2 way radio systems. So far, all has been easy, simply configuring Roip (Radio over IP) boxes to call each other automatcially and off you go.

    I am trying add in an OMNITRONICS IPR120 SIP selector to the system. But whenever I try to make the selector call one of the Roip boxes, it does not connect and I see the follwoing in the srever log:
    00:47:00.920 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

    INVITE sip:152@192.168.2.50 SIP/2.0
    Via: SIP/2.0/UDP 192.168.2.50@192.168.2.53;branch=z9hG4bK1247634278;received=192.168.2.53
    Max-Forwards: 70
    Contact: "153@192.168.2.50"<sip:153@192.168.2.50@192.168.2.53>
    To: <sip:152@192.168.2.50>
    From: "153@192.168.2.50"<sip:153@192.168.2.50@192.168.2.53>;tag=1552054934
    Call-ID: 1635113973@192.168.2.50@192.168.2.53
    CSeq: 20 INVITE
    Allow: INVITE, ACK, INFO, CANCEL, BYE, OPTIONS
    User-Agent: oSIP/IPR-ua
    Content-Length: 0

    Now the Omnitronics device is extension 153, and from what i can see in the log, the server does not like its credentials. My question is:

    Can i configure 3CX to process this call without modifying the credentials in the omnitronics box? IE can I make 3cx ignore the fact that it cannot identify who is making this call???

    Am I completely off the track with this?

    Thanks.

    Ev.
     
  2. lneblett

    lneblett Well-Known Member

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    Hmmmm.

    I have no experience with the device. I went to the website and information about the 120 version appears to be non-existent. From the other models, it appears to be a gateway device that allows SIP phones/extensions to communicate directly with digital two-way radios.

    You might try this link
    http://www.3cx.com/blog/docs/source-identification-issues/

    But without more detail about the device - manual preferably, not sure how much help there is on this. I think this is the first I have seen on the matter.....but I do have a project coming up that if it does what I think it is supposed to do, could be invaluable.
     
  3. SY

    SY Well-Known Member
    3CX Support

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    This header is the problem

    Regards
     
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