Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Help with Server Log message

Discussion in '3CX Phone System - General' started by ev351, Feb 1, 2013.

Thread Status:
Not open for further replies.
  1. ev351

    Joined:
    Feb 1, 2013
    Messages:
    1
    Likes Received:
    0
    Hello everyone, My first post.

    I have recently discoverd 3CX and am having a lot of fun discovering what can be done with SIP.
    My main use for 3CX is to link various 2 way radio systems. So far, all has been easy, simply configuring Roip (Radio over IP) boxes to call each other automatcially and off you go.

    I am trying add in an OMNITRONICS IPR120 SIP selector to the system. But whenever I try to make the selector call one of the Roip boxes, it does not connect and I see the follwoing in the srever log:
    00:47:00.920 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

    INVITE sip:152@192.168.2.50 SIP/2.0
    Via: SIP/2.0/UDP 192.168.2.50@192.168.2.53;branch=z9hG4bK1247634278;received=192.168.2.53
    Max-Forwards: 70
    Contact: "153@192.168.2.50"<sip:153@192.168.2.50@192.168.2.53>
    To: <sip:152@192.168.2.50>
    From: "153@192.168.2.50"<sip:153@192.168.2.50@192.168.2.53>;tag=1552054934
    Call-ID: 1635113973@192.168.2.50@192.168.2.53
    CSeq: 20 INVITE
    Allow: INVITE, ACK, INFO, CANCEL, BYE, OPTIONS
    User-Agent: oSIP/IPR-ua
    Content-Length: 0

    Now the Omnitronics device is extension 153, and from what i can see in the log, the server does not like its credentials. My question is:

    Can i configure 3CX to process this call without modifying the credentials in the omnitronics box? IE can I make 3cx ignore the fact that it cannot identify who is making this call???

    Am I completely off the track with this?

    Thanks.

    Ev.
     
  2. lneblett

    lneblett Well-Known Member

    Joined:
    Sep 7, 2010
    Messages:
    2,086
    Likes Received:
    65
    Hmmmm.

    I have no experience with the device. I went to the website and information about the 120 version appears to be non-existent. From the other models, it appears to be a gateway device that allows SIP phones/extensions to communicate directly with digital two-way radios.

    You might try this link
    http://www.3cx.com/blog/docs/source-identification-issues/

    But without more detail about the device - manual preferably, not sure how much help there is on this. I think this is the first I have seen on the matter.....but I do have a project coming up that if it does what I think it is supposed to do, could be invaluable.
     
  3. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
    Messages:
    1,825
    Likes Received:
    2
    This header is the problem

    Regards
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.