Solved Hide / close default group in soft client

Discussion in 'Windows' started by smartek, Jun 27, 2017.

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  1. smartek

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    Hi,

    I have 3 groups created with 16 users. Unfortunately, in the 3cx soft client, it shows the 4 groups (with the default group). Is there a way to hide or close this groups to avoid showing... 32 users ?

    Thank you for your help.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @smartek

    You can either rename the default group and use that as one of your groups or you can remove all member from the default group. Removing all contacts from the default group will remove it from view in the 3CX client
     
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  3. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Also, smartek, in addition to what Yannis said:

    if you're not interested in groups, then in the Windows client open the switchboard, click the settings button and there uncheck "Show group headers". In this way, you'll see only your extensions.

    Later edit: I forgot, in the same Settings page you can select also which group(s) you want to be shown, so you can deselect the Default one.
     
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    #3 Vali_3CX, Jun 27, 2017
    Last edited: Jun 27, 2017
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  4. smartek

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    Thank you both for your quick response, very appreciated !

    YiannisH_3CX suggestion works perfectly. For some reason, I didn't think one could remove a user from the default group :).
     
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