Solved Holiday Greetings

Discussion in '3CX Phone System - General' started by techdummy, Dec 20, 2017.

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  1. techdummy

    techdummy New Member

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    Hi,

    Can someone provide me with the steps on how to configure Christmas/ Holiday messages in 3CX?
    I need the clients to hear the message when they call us from 23/12/2017 5 pm till 02/01/2017 9.00 am.


    Thank you and advanced Christmas wishes for everyone! :)
     
  2. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

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    Hi techdummy,
    This can be configured from Dashboard - Settings - Timezone, Office Hours and Holidays. Unfortunately you can either select a single day or a range of days, meaning that in your case you should select 24/12/2017 to 01/01/2018. Then record your message the same way you record any other message in PBX.
     
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  3. techdummy

    techdummy New Member

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    Thank you for the reply @apostolis_3CX
    Since we are running the v12.5, there are a few changes.
    I have figured it, but thank you for the information regarding v15.5, I will need this as we are upgrading this month.
    Merry Christmas! :)
     
  4. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

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    Glad to help.
    Merry Christmas.
     
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  5. accentlogic

    accentlogic New Member

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    For anyone having issues, be sure to also check the trunk AND inbound rules and enable "Play holiday prompt when it's a global holiday"
     
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