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Solved Holiday Greetings

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techdummy

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Hi,

Can someone provide me with the steps on how to configure Christmas/ Holiday messages in 3CX?
I need the clients to hear the message when they call us from 23/12/2017 5 pm till 02/01/2017 9.00 am.


Thank you and advanced Christmas wishes for everyone! :)
 
Hi techdummy,
This can be configured from Dashboard - Settings - Timezone, Office Hours and Holidays. Unfortunately you can either select a single day or a range of days, meaning that in your case you should select 24/12/2017 to 01/01/2018. Then record your message the same way you record any other message in PBX.
 
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Thank you for the reply @apostolis_3CX
Since we are running the v12.5, there are a few changes.
I have figured it, but thank you for the information regarding v15.5, I will need this as we are upgrading this month.
Merry Christmas! :)
 
Glad to help.
Merry Christmas.
 
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For anyone having issues, be sure to also check the trunk AND inbound rules and enable "Play holiday prompt when it's a global holiday"
 
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