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HOLYDAYS - select IVR inside audio file

Discussion in 'Ideas' started by Brandan Hermo, Sep 29, 2017.

  1. Brandan Hermo

    Jul 10, 2017
    Likes Received:
    Hi. I would like to suggest a new functionality to avoid using CFD since it is only available for PRO licenses. The PBX only has the possibility of an IVR HOL. I have clients with several trunks associated with services with different schedules and availabilities. So for example it could happen that one trunk has different holidays to another and that therefore the logic to follow is different in each case. This can be solved from the IVR "HOL" and then goes to the desired logic. But this can only be done in a common way for all trunks. It would be a good idea, from my point of view, that on holidays, instead of choosing a .WAV file you can choose an IVR. This way we can not only associate the .WAV we want if not the logic.
  2. Tifoso

    Oct 17, 2017
    Likes Received:
    this function would be great. because on holiday we have often special forwarding rule (to number or also to IVR)