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Hot Desking Ring tones

Discussion in '3CX Phone System - General' started by smoore, Dec 21, 2017.

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  1. smoore

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    I am testing out the new hot desking feature and it seems to be working well! The question and issues I can't seem to find is, can I customize the ring tones? e.g. Ring 1 for IVR Ring 2 External etc. I know we can't use "custom" templates for the hot desking, but can we at least change different tones.

    I tried changing it directly on the phone (yealink 42G/46G), but after a log in/log out, the tones reset.
     
  2. eddv123

    eddv123 Well-Known Member

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    For this feature to work 100% of the time it would need to be enabled via a custom template.

    To my knowledge (and I have had a good look through the PBX directory's) Hotdesking templates are not available to the user (if they are being used at all). One for the ideas site I think.
     
    YiannisH_3CX likes this.
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