• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Hotel Module Wake-up Error

Status
Not open for further replies.

aklawrence

Joined
Dec 8, 2011
Messages
13
Reaction score
0
Just installed the hotel module v2.0.22658 and everything seems to be functioning correctly except the wake up calls. I check in a guest, select the guest and set wake-up call, the wake-up call shows in the console but when the time comes to initiate the call, I see a pop-up box saying:

3CX Interface -- Webpage Dialog
The wake-up call to extension: 1501 has failed.

Is there a log somewhere I can look at to try and track down the problem? I have no problem calling that extension from other handsets or making calls from that extension. I have setup the digital receptionist and used a default .wav file that I can hear if I dial the receptionist manually. Any suggestions are appreciated.
 
Hotel module logs: C:\ProgramData\HotelModule\Data\logs
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,632
Messages
748,964
Members
144,750
Latest member
TECHXNEPAL
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.