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Hotel Module Wake-up Error

Discussion in '3CX Phone System - General' started by aklawrence, Dec 8, 2011.

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  1. aklawrence

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    Just installed the hotel module v2.0.22658 and everything seems to be functioning correctly except the wake up calls. I check in a guest, select the guest and set wake-up call, the wake-up call shows in the console but when the time comes to initiate the call, I see a pop-up box saying:

    3CX Interface -- Webpage Dialog
    The wake-up call to extension: 1501 has failed.

    Is there a log somewhere I can look at to try and track down the problem? I have no problem calling that extension from other handsets or making calls from that extension. I have setup the digital receptionist and used a default .wav file that I can hear if I dial the receptionist manually. Any suggestions are appreciated.
     
  2. 3cx

    3cx

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    Hotel module logs: C:\ProgramData\HotelModule\Data\logs
     
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