The macOS client should have the same hotkey management capabilities as its Windows counterpart. We should be able to setup hotkeys to answer, hangup and so forth. The CMD+3 hotkey could be useful to some people but hardcoding it in the software is a tremendously bad idea. At the very minimum, we should be able to toggle the feature on or off in the settings and/or the hotkey should be modifiable. All and all, simply mirroring the hotkey management capabilities of the Windows client would fix all of this and is rather trivial to implement. Thanks!