How and where do you report a bug?

Discussion in '3CX Phone System - General' started by jasonhayes, May 8, 2014.

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  1. jasonhayes

    jasonhayes New Member

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    There is a bug in the Presence Information screen, if you pick up a call in a quue by dialing *20, see attached it doesn't clear the call information. Only the user that dialed *20 see's it and you see an active call for each time your dial *20. This is happeing on Windows 7 PC, running Version 12, SP4. The way to clear it, is to close both the Presence Info screen, close 3CX My Phone and exit it via task manager and resetart.
     

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  2. craigreilly

    craigreilly Well-Known Member

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    if you have a support contract you can file a bug and have login information for the support area of the website.
     
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