Let's say that the boss decides to close the office early. What's the easiest implementation for a user (usually receptionist) to override the normal daily hours? Is this where the "Emergency Code" comes into play? Can I have this routed to a separate "Out of Office" IVR (not the normal after-hours IVR) that's pre-configured to say "The boss let us close early..." rather than the normal "You've reached XYZ, but we're currently closed. Our hours are between......." Can I use one of the unused statuses as a 'Leave Early' status, and program one of the softkeys on the receptionist's set for *642 (or whichever status I end up using) which then (based on the definition of the status) plays that pre-recorded IVR? Follow-up question: is there a way to implement closure days while being remote? For instance, over the winter, when weather precluded a full work day, my customers had to call me, and I remoted into their 3CX server to define that specific day as a holiday. Is there a remote way to accomplish this? Will an IVR accept dial codes (such as the Emergency Code from the earlier question)? Is there any way to turn off the *642 (from the first question) remotely, so that the normal Out of Office rules (and IVR) take over after the 'early out' day, without having to go in the office and dial *64? I got the info on Dial Codes from here (http://www.3cx.com/blog/extension-user-manual/dial-codes/), but it just talks about appending a 1 or 2, but not why. Thanks!