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How can i do to register caller id

Discussion in '3CX Phone System - General' started by ckyram, Aug 14, 2014.

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  1. ckyram

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    Hello, i have a problem went i make an outbound call the number displayed (inphonex default number 647xxxxxx from toronto ) we need configure our local phone number .


    Thank You
     
  2. leejor

    leejor Well-Known Member

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    Sending a different number depends on a couple of things...

    You are using a VoIP provider

    That provider allows you to change the number.
     
  3. ckyram

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    our voip provider sent us this information

    While we have enabled pass-through for your account, we do not support the setup or configuration of devices trying to achieve pass-through.

    Our system will look for the following information from your device when the call is sent to our network. If you are not familiar with how to program/configure your device to send this information to us, than you will have to contact the manufacturer of the device so they may assist you with configuration.

    ACCOUNT SETUP

    *Configure a Local Access Number and Pin*
    1. Login to your Control Panel.
    2. Click on VIRTUAL NUMBERS.
    3. Determine which Virtual Number you want to use in the left-hand drop down menu.
    4. Click on "Local Access Number Setup"
    5. Type a 5 digit PIN and click update.


    DEVICE SETUP

    The invite our system receives from your device must be in the following format:

    INVITE sip:xxx*yyy@sip.proxy.com

    Where xxx = The 12 digit Local Access number setup earlier.
    Where yyy = destination number.

    EXAMPLE:
    VN=7777777
    PIN=12345
    Destination=13057280000
    PROXY=sip.mysip.com

    Invite will look like:
    INVITE sip:777777712345*13057280000@sip.mysip.com

    The from should always be the name and number you wish to display for caller id.
    From: "First LastName"

    If you have any other questions, please search our support knowledge base at http://www.inphonex.com/articles/ or call us at (866) 349‐7338. We are available Monday through Friday from 9 AM until 5 PM Eastern Standard Time.

    Please be sure to include your Ticket # (HTH-77746-556) if you contact us again about this issue.

    Thank you for your business.



    where i can configurate this "INVITE sip:777777712345*13057280000@sip.mysip.com" in my system?
     
  4. leejor

    leejor Well-Known Member

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    A quick way to tell if this is going to work, at least this worked with my VoIP provider...in an extension, set the number to display (usually blank) to "something". I found that no matter the digit length, that number was sent out as caller ID. This is for a DID. This may, or may not work, in your case.

    In the trunk settings, for the outgoing trunk, there is a field to set the displayed number also. that may, or may not , override the default number sent out on the trunk. For a "fixed" number
     
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