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How can I tell if a call has come direct or on a ring group?

Discussion in '3CX Phone System - General' started by chrisksm, Jul 27, 2008.

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  1. chrisksm

    Jul 27, 2008
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    I am using Linksys SPA-942's.

    If, for example, when ext 1003 calls my extension (ext 1001) the caller display shows "From:1003" - this is fine when I am receiving a personal call. I have a "Business" ring group (virtual ext 8000) set up on the system. If ext 1003 calls ext 8000, my extension rings as it is part of the "Business" ring group but the display on the phone still shows "From:1003" and thus I have no way of knowing if the caller dialed ext 1001 or ext 8000. How can I tell if the call has been placed to my personal extension or to the ring group as I need to answer the phone differently depending on which extension the caller called.


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