How do I know PUSH is working?

Discussion in 'Android' started by Doogie, Jul 18, 2014.

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  1. Doogie

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    Hello,

    I installed the current Version of 3CXPhone V12 on my Samsung S4 and followed the steps i found here http://www.3cx.com/blog/docs/3cxphone-push-technology/
    to enable the PUSH option.

    But how can I check if i was successfull? The phone battery is still losing 20% in one hour, at this rate it's impossible to use in a professional environment. So, I doubt that everything went right...
    Any way to confirm if push is working or not?

    thanks
    Doogie
     
  2. roland.s

    3CX Support

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    hi Doogie,

    Simply let the phone go to sleep and then trigger a call to your 3CXPhone. If you have properly configured it, PUSH technology will wake up the smartphone when a call is received. In other words you are not required to keep the phone active to be able to receive calls.
     
  3. Doogie

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    Thanks, got it!

    but it didn't proove quite practical, as it takes a lot of time for the app to launch, build up the tunnel and connect... most of the times the call is already ended by then... :(

    So, I'm just using it for changing status then...
     
  4. Deepest

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    Hi Doogie

    My solution to this issue is to setup Available 2 profile with a longer divert time to give you time to open the push message and everything to register and connect and use this profile when i am out of the office.

    Cheers
     
  5. Doogie

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    good thinking!
    Will give that a try, thank you!
     
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