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How do I put Music on when ringing to a Group

Discussion in '3CX Phone System - General' started by MarkPearl, Jan 5, 2010.

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  1. MarkPearl

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    Oct 21, 2009
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    Hi, I am new to 3cx. I have set it up on two sites.

    In the first site, when a call comes in, they are put to a digital receptionist, which then send it through to a ring group - while it is at the ring group, the on hold music plays in the background.

    I then set 3cx on another site, but for some reason when the call goes from the digital receptionist to the ring group, no music plays in the background. I have looked for settings everywhere and cannot figure out how to enable this...

    any help would be appreciated!
     
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