how do you pick up a call to another extension.

Discussion in '3CX Phone System - General' started by Ralph, Apr 15, 2008.

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  1. Ralph

    Ralph Member

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    Lets say your partner steps out for a minute and a call comes in on his extension. How would you pick up that call for him with 3CX using polycom phones???

    Is there a listing somewhere of standard codes or commands??

    Thanks again
     
  2. Philco

    Philco Member

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    Hi Ralph, do a search for star codes on here, but this may help http://www.3cx.com/forums/anybody-know-3cx-feature-star-codes-4339.html#p19889

    Phil
     
  3. demonofsteel

    demonofsteel New Member

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    I don't remember where I've read it, but if I'm correct, you can right-click a ringing extension to pick-up its call. (Untested feature, I never got the chance to test it out, can someone confirm it?).

    But for sure, you can use the *20* command. Let's say extension 100 is ringing, well you press *20*100. And let's say you know there's an extension ringing, but you don't know wich one, you can simply press *20* to pick it up. (This is exactly what Philco refered you about).
     
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