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How i can to reject mobile phone only for single Sub-Menu ?

Discussion in '3CX Phone System - General' started by Delphiguru, Feb 9, 2011.

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  1. Delphiguru

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    Hi

    I have last version of 3cx , i have 3 menu for incoming call.

    1 commercial , 2 support , 3 other...

    How i can to reject mobile phone only for Sub-Menu 2 support.. ?
    i should when user press button "2" a mp3 play "No Mobile Phone - call 111 22222 3333".

    Best Regards
     
  2. abc123

    abc123 Active Member

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    Re: How i can to reject mobile phone only for single Sub-Men

    How do you know it is a mobile phone? Do they have special area codes?

    If so then you can set up a dummy extension for menu2 . Forward the menu 2 to this dummy extension which forwards calls to where you really wanted menu 2 to go to. Then for that extension also put in the execption rules. In those rules, make a rule with the mobile phone prefix and send it to another digital assistant with a wav file to give the message you want then end the call.
     
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