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How not to display "From:01234" message on phone's display?

Discussion in '3CX Phone System - General' started by sharmack, Jan 12, 2009.

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  1. sharmack

    Oct 7, 2008
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    I'm using business edition v.7 with Cisco 7960 phones
    How can I disable "From:02945809385" to be displayed on the phone's display
    or how to display queue's name only on the phone's display?

    Reason I'm asking is as I got queues names appended to CID (Settings/General/Global options)
    so I can see on what queue caller has rang so receptionist can answer it accordingly to the queue's name

    However problem is that my Cisco 7960 doesnt display whole queue name as there is not enough space
    on the screen so sometimes you can only see only first 3 letters of the queue name eg
    "From: 07920139999:Com"
    where in this particular example queue name is Computers by JB

    If I could manage to get rid of "From:9879876" and just leave a queue name
    that would be fantastic

    Ive tried to find any options to disable CID but I cant find any thing like this on the PBX
    Ive checked cisco 7960 phone settings and again there is nothing to customise
    either size of phone's display or the way it display text coming from PBX

    Anyone got any ideas
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