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Discussion in 'CRM / Helpdesk / App Integration' started by VITS 3CX, Mar 16, 2018.
How to Activate RingGroup by *9 in Call Control API
Hello @VITS 3CX,
That's the dial code to start an intercom call. For example, you dial *9100 if you want to make an intercom call to extension 100. If you need to make a call to that number from the 3CX Call Control API, you just use the MakeCall method and set one of the endpoints to "*9100".
Thanks for valuable response.
Please note that the dial code is disabled by default. You might need to go to your 3CX Console > Settings > Dial Codes > and set the value *9 (or any other) for Paging.
How to play voice on given extension during call in Call Control API
Please refer to my response here:
sir how to use of Announcement class in call control api and how to play these Announcement in given extension
That's not the way to go. Please use the suggested approach I've explained in the other thread.