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Solved How to Active or Configure my user on 3CX IOS?

Discussion in 'iOS' started by Rui Pantano Filho, Mar 16, 2017.

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  1. Rui Pantano Filho

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    Hello, i'm new user of 3cx, i received the e-mail with the license, but i don't know how i active it on my 3cx software and i can't configure my SIP user, can you help me?

    Thank you.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Rui Pantano Filho

    Can you please clarify if the PBX is already installed or not? If not then it will ask you for a license upon installation and it will auto activate it once the installation is complete. If you have installed the PBX with a different license and you wish to change it then you need to perform a backup without including license and FQDN (move the backup to a non 3CX folder) un-install the PBX and re-install using the backup you created and the new license. Note that if you want to use the same FQDN you need to release it from the original license key.

    You can find a lot of information by visiting our site www.3cx.com and simply use the search option.
    I would recommend starting from the admin manual https://www.3cx.com/docs/manual/ as it has step by step instructions on how to install and set up your system
     
  3. Rui Pantano Filho

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    I have a contract with a voip operator in Brazil, my country, and i have a number user and password what i can configure in the softphone and use it.

    The question is, in the 3cx softphone can i use my operator? Can i configure my number user and password?
     
  4. JasonNadeau

    JasonNadeau Member

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    the 3cx softphone is meant to go with the 3cx pbx.
     
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