How to add "0" to Caller ID

Discussion in '3CX Phone System - General' started by blabla, Mar 7, 2008.

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  1. blabla

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    How do I prepend a "0" to the From user part of incoming calls, so that the number is signaled in a format suitable for calling back ?

    Example: 0 is the number for external line, incoming calls coming in as : 043346243443@whateverdot.com. But to be dialable, the number signaled to the internal extension would have to be 0043346243443@localdomain.com ... how do I add the "extra" 0 ?
     
  2. igor.snezhko

    igor.snezhko Active Member

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    Why do you need to do this?
     
  3. blabla

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    So that users can call back numbers they see in the missed calls list. At the moment the prefix "0" for external numbers is missing and hence, the call routing fails.
     
  4. igor.snezhko

    igor.snezhko Active Member

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    You need to configure outbound rule so it adds 0 prefix to all outbound calls. Thats all.
     
  5. blabla

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    That does not cut it. I want that like with 99% of all PBXes you dial 0 to get an outside line.

    so the number: +43 (12) 34567 would be dialed as: 0 00 43 12 34567.

    The incoming number is signaled as 0043123456 .. but on the user phone it has to appear as 00043123456.
    This is along the usual standard for PBXes.
     
  6. igor.snezhko

    igor.snezhko Active Member

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    In outbound reule configure that users must dial 0 to get external line. Why make things harder? :D
     
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