How to change extensions lenght after installation??????

Discussion in '3CX Phone System - General' started by paolodamico, Jul 20, 2007.

  1. paolodamico

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    Help me, please.

    I need to change the extensions lenght (now it's 3 digits) of my 3CX PBX, but i can't find where to put the new value. If i try to create a new extensions with 6 digits i receive an error!

    I need to change to 6 digits.

    Someone can help me, please?

    Thank you very much, and sorry for my bad english.
    Bye
     
  2. Anonymous

    Anonymous Guest

    Can only be set at time of creation, reason being is that the extensions are used as keys in the DB (I believe).

    Install from scratch is required.

    I am not sure if you can "fluke" it with restoring the DB after you increased the extension digits.

    I think 5 digits is the max anyway is it not?
     
  3. Costas3CX

    Costas3CX New Member

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    Henk you are absolutely right. 5 digits is the max and it can only be done during installation with fresh installation. You cannot upgrade to a newer version or reinstall and change digit length. You must install fresh.
     
  4. paolodamico

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    Ok

    Thank you very much. I will resolve my problem in a different way.
     

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