• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

How to change extensions lenght after installation??????

Status
Not open for further replies.

paolodamico

Joined
Jul 13, 2007
Messages
5
Reaction score
0
Help me, please.

I need to change the extensions lenght (now it's 3 digits) of my 3CX PBX, but i can't find where to put the new value. If i try to create a new extensions with 6 digits i receive an error!

I need to change to 6 digits.

Someone can help me, please?

Thank you very much, and sorry for my bad english.
Bye
 
Can only be set at time of creation, reason being is that the extensions are used as keys in the DB (I believe).

Install from scratch is required.

I am not sure if you can "fluke" it with restoring the DB after you increased the extension digits.

I think 5 digits is the max anyway is it not?
 
itfarmer said:
I think 5 digits is the max anyway is it not?

Henk you are absolutely right. 5 digits is the max and it can only be done during installation with fresh installation. You cannot upgrade to a newer version or reinstall and change digit length. You must install fresh.
 
Ok

Thank you very much. I will resolve my problem in a different way.
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.