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How to change or remove "Please hold while I transfer your"

Discussion in '3CX Phone System - General' started by sigrid, Jan 19, 2010.

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  1. sigrid

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    Hello,
    I am completely new with 3CX but I have set it up correctly and it works just great!

    But I come from Norway, and therefore there will be a little wrong that the female voice says "Please hold while I transfer your call" is played when all else is recorded in Norwegian. Is there a way I can change it into Norwegian and record itself, or possibly remove it?
    I know that in certain states in U.S requires that this being said, but it is nescessary as a law in my country.

    Sorry for my bad english and thx for your help :)
     
  2. KerryG

    KerryG Active Member

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    In the settings section it will show you the filename for each message. You can create a new wav file and overwrite the existing one.
     
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