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How to conference with 3CXPhone or Assistant

Discussion in 'Windows' started by scott, Jan 4, 2010.

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  1. scott

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    I've been testing a setup that primarily uses the 3CXPhone and the call assistant and was trying to do a three-way conference call. I couldn't find anything in the manuals that showed how to do a three-way call. Any ideas on how to accomplish this?

    Sometimes it is nice to be able to bring in a third person to the call to answer a customers question without transferring the call.

    Scott...
     
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  2. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    There's no way to currently do 3 Way Calls the way you want them to.
    The only way to do that is for all 3 Parties to call 700 which is the conferencing extension and create a new conferencing room.

    Though we are planning to add Conferencing Options in the Assistant in Version 9 to make Call conferencing easier.
     
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  3. brianp

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    That will be huge. I can't wait. Keep up the great work!
     
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