How to count clients waiting in a queue?

Discussion in 'Call Flow Designer' started by Daniel Maestre, Feb 22, 2018.

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  1. Daniel Maestre

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    Hi guys

    Any idea how to count clients waiting in a queue with 3CX API known the DN of the queue?
    There is no method or property in Queue class to do it, while in Control Dash in 3CXClient I know is possible to access to all statistics of the queue.

    Thanks in advance
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hello @Daniel Maestre,

    You can use the 3CX Call Control API to get the number of active connections (calls) connected to the queue: DN.GetActiveConnections().Length will tell you exactly that.

    Kind regards.
     
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