How to delete old chats?

Discussion in 'Windows' started by Peter2_1, Feb 16, 2018.

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  1. Peter2_1

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    Is it possible to delete old chats?
    We will have a new colleague in our office who gets the number of the former colleague, and now he can read all old chats ...
     
  2. Marios Neophytou

    Marios Neophytou Support Team
    Staff Member 3CX Support

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    Hello,

    - The easiest way to do so is through PBX Chat Logs.

    1. Login to the Management Console
    2. Enable Chat Logs from PBX Status on Dashboard
    3. From the Nav Menu click Chat Logs (This should appear after you enable chat logs from Dashboard)
    4. Search for the specific extension and then delete chats

    I hope this helps
    Thank you
     
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