Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

How to delete old chats?

Discussion in 'Windows' started by Peter2_1, Feb 16, 2018.

Thread Status:
Not open for further replies.
  1. Peter2_1

    Dec 15, 2016
    Likes Received:
    Is it possible to delete old chats?
    We will have a new colleague in our office who gets the number of the former colleague, and now he can read all old chats ...
  2. Marios Neophytou

    Marios Neophytou Support Team

    Mar 1, 2016
    Likes Received:

    - The easiest way to do so is through PBX Chat Logs.

    1. Login to the Management Console
    2. Enable Chat Logs from PBX Status on Dashboard
    3. From the Nav Menu click Chat Logs (This should appear after you enable chat logs from Dashboard)
    4. Search for the specific extension and then delete chats

    I hope this helps
    Thank you
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.