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How to direct access voice mail via PSTN call in

Discussion in '3CX Phone System - General' started by 5qg4, Jul 31, 2007.

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  1. 5qg4

    5qg4 Active Member

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    3CX Phone System v3.0.2328.0
    Voice Mail : 808

    I can using DR to access my voice mail via PSTN call in.
    Existing steps:
    1. PSTN call in our DR (801)
    2. press 808
    3. key extension number
    4. key password + #

    Now, I would like to setup DID direct map to VM (808). But failed. Since I cannot found 808 at "Route calls for this DID/DDI Number to".
     
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  2. Costas3CX

    Costas3CX New Member

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    I checked, you are right, when in DID rules, you cannot forward to 999. I am putting this up to be fixed. Should be in new version...
     
  3. 5qg4

    5qg4 Active Member

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    Version 3CX Phone System Version3.1.2434.0 fixed this issue.

    Thank you very much :lol:
     
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  4. 5qg4

    5qg4 Active Member

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    Hi Costas3CX,

    In DID rules, I can forward to 999 (My number is 808). However, the SIP call unable to ring the VM (999). The error as below:

    Please help to verify. May be it caused by my wrong setting.

    Thanks
     
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