Twice in the last 2 months, somehow a user has managed to enable call forwarding on the main line used to access a location. As it was an invalid number to forward to, nothing would happen, including rolling over to the rest of the numbers involved. So effectively killing incoming calls. Once call forwarding was removed on this line, everything worked fine. So my question is, how do I remove in 3CX the users capability at the extension to enable call forwarding? Thanks in advance!