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How to Disable "press 0 for operator"

Discussion in '3CX Phone System - General' started by michielpeeters, Jan 17, 2012.

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  1. michielpeeters

    Joined:
    Nov 17, 2008
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    Hi Folks.

    Is there anyway to disable the "press 0 for operator" function.

    If a call is unanswerd and VoiceMail is enabled, the call is directed to the voicemail of the extension, it will say "leave a message or press "0" for the operator", but we don't have a operator.

    thanks.
     
  2. misstake2012

    Joined:
    May 23, 2011
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    try to record new voice prompt.
    Find this prompt here: C:\ProgramData\3CX\Data\Ivr\Prompts\Sets\8210986B-9412-497f-AD77-3A554F4A9BDB
    Delete it and record new
     
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