What I want is to instead of getting a call report on call reporting module on my phone system server, I want to reach the same one within MS Dynamics CRM 2013. Software that I use are Windows 7 64-bit, Dynamics CRM 2013 with installed 3CX CRM Integration Module, 3CX Phone System PRO. During the configuration of MS Dynamics CRM plugin I checked the checkbox "store call information in Microsoft Dynamics". Does that allow me to view 3CX call reports within Dynamics CRM 2013? And if yes, where I can find it? If above is not the case, is there any other solution to solve my request? I also tried to find 3CX API which provide that feature but nothing. Thanks in advance!