How to distinguish calls from Queues and Groups

Discussion in '3CX Phone System - General' started by onestopit, Sep 12, 2008.

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  1. onestopit

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    Is there any way to display details on where a call has come from in terms of using queues and groups?

    ie: A call comes in on our VOIP line on say 0121 1234567, gets forwarded through our reception IVR and into a queue or a group depending on the menu choices made - but some people are members of both options - so need to know if the call has been routed through our helpdesk queue or general enquiry hunt group before picking up call.

    Is this possible on version 6 (806 release)

    Thanks

    Allan
     
  2. radcomp

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    yeah id liek to know this too

    cheers
    Josh
     
  3. onestopit

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    Any suggestions?
     
  4. radcomp

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    ****BUMP****
     
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