How to limit one extension one call?

Discussion in '3CX Phone System - General' started by cd123, Apr 8, 2015.

Thread Status:
Not open for further replies.
  1. cd123

    Joined:
    Jul 22, 2013
    Messages:
    5
    Likes Received:
    0
    Sometimes an extension makes more than one call at the same time. I want to restrict only one call can be made at the same time. How can I do?
     
  2. lneblett

    lneblett Well-Known Member

    Joined:
    Sep 7, 2010
    Messages:
    2,083
    Likes Received:
    61
    This is more likely accomplished at the phone rather than the PBX, but the limitation will be for both internal and external calling.

    The phone would need to be registered as a single extension/account and all other line keys or other buttons your phone make/model may call them by will have to be programmed to something else so as to preclude the user's ability of being able to make get another line.

    Given the wording "make", as in meaning to initiate a call, is how I answered, but this will also likely affect "take" as in only being able to receive one call as well.

    Keep in mind that this will impact that extension's ability of being able to put one call on hold and then needing to make another call for any other reason.
     
Thread Status:
Not open for further replies.