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How to make calls from suiteCRM using 3cx Pro client?

Discussion in 'CRM / Helpdesk / App Integration' started by Syed Muhammad Yasir, Mar 17, 2017.

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  1. Syed Muhammad Yasir

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  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi there,

    The link you sent is for SugarCRM, and not SuiteCRM. In fact 3CX does not provide any plugin for SuiteCRM.

    If you need to develop such integration, you can follow the steps here:
    http://www.3cx.com/blog/releases/crm-integration-diy/

    Or you can suggest the that 3CX implements this integration by filling the form in that link.

    Also, if you just need click-to-call functionality, you can use the features already available in the 3CXPhone client:
    - 3CX Chrome extension: https://www.3cx.com/blog/releases/click-to-dial-extension/
    - 3CXPhone Hot Key dialing: https://www.3cx.com/user-manual/hotkeys/

    Kind regards.
     
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  3. craigreilly

    craigreilly Well-Known Member

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    Maybe because Suite touts itself as the Sugar CE replacement.... It almost sounds as if Suite is derived from Sugar... (play on words in some fashion) but I do not think that is the case.
     
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