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How to make soft-phone ignore ring-group calls, but ring on calls directly to extension

Discussion in '3CX Clients' started by teldata1, Jul 24, 2017.

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  1. teldata1

    Aug 24, 2015
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    I have a client that wants only their desk-phone to ring on incoming calls to a ring group, and not the soft phone app with the same extension number. BUT at the same time they want to receive calls to the soft-phone when a caller dials their extension from the IVR, extension to extension, etc.. Anyway to do this?
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