How to manually delete call recordings

Discussion in '3CX Phone System - General' started by hilal esa, Feb 19, 2012.

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  1. hilal esa

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    I am new to 3CX.

    How does one delete call recordings.

    Thanks

    HE
     
  2. complex1

    complex1 Active Member

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    Go to the directory where the calls are stored, select the call you want to delete, and delete it.
    To find the directory (recording path) go to Settings >> General >> Global Options.
     
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  3. hilal esa

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    By deleting the files manually will I not mess up the database entry in the 3CX Phone System database. I was worried that each file is listed in the database.
     
  4. complex1

    complex1 Active Member

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    Hi,

    No, it won’t mess up the database. The PLAY links will remain visible in the database, but this does the database any harm.
     
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