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How to record multiple greetings and status

Discussion in '3CX Phone System - General' started by parkerbyron, Dec 17, 2013.

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  1. parkerbyron

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    A great new feature was introduced with SP3 enabling users to have a greeting associated with each status... however, the new feature did not include an easy or intuitive method to add those greetings from what I can tell. I know that in the new 3CXPhone interface you can 'browse' to existing recordings (to be made in an undisclosed WAV format? 16bit?? Mono???). This method presumes you have a microphone near you when you need to make/update the recording - this will rarely be the case for me. I know that you can force a 'record from phone' using the back end but that doesn't help my 80+ end users that might want it changed at a moments notice...

    Shouldn't the ability to 'record from phone' be available from each status as well as 'browse'? This would solve the problem (and remove the need for a microphone or having to call someone for help every time).

    p.s. You can't record by calling in from a phone either... you only have the ability to change your main greeting as far as I can tell.
     
  2. parkerbyron

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    I just saw a comment to a blog post that mentioned there is a plan to add the ability to record greetings via 3CXPhone and your handset?
     
  3. ian.watts

    ian.watts Active Member

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    I commented that it should be available to record them from a handset. While I appreciate the software side of things, I should not be dependent on running a computer just to record greetings for a given status.

    "We'll see" is the best I can wait for at this point.. perhaps I will add/check for it on the feature requests.
     
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