How to remove "Call Group Name" from Caller ID

Discussion in '3CX Phone System - General' started by magixpc, Apr 18, 2014.

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  1. magixpc

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    I have 3CX 12 setup with CISCO SPA504G phones. Since upgrading from 11 to 12 I notice that all of my phone calls have the Ring Group name "All Phones" before the name that comes in through the teleco caller id.

    I would like to turn this function off or alter it so that it removes the "All Phones"

    Thanks
     
  2. bardissi

    bardissi Member

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    Settings, General, Global Options, "Add Queue, Group, and DID names to caller ID" Uncheck.
     
  3. magixpc

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    Thanks.. that has been bothering me for a while, and apparently I didn't see that setting even though I have looked over the page several time.
     
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