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How to remove old phone from extension provisioning?

Discussion in '3CX Phone System - General' started by richardwvm, Jan 20, 2016.

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  1. richardwvm

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    I need to remove my old phone from my extension provisioning settings. At the moment I'm listed as "Multiple Phones" on the Phones tab, so I can't re-provision.

    Have I missed something obvious?

    Regards,

    Richard.
     
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  2. Frank D

    Frank D New Member

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    Hi Richard,

    You edit the extension. There in the "provisioning tab" there are sepetate sub-tabs, one for each phone.
    You choose your old phone. You select " " (blank, no phone model selected) as phone model in the dropdown and deletee the MAC and save/ apply.
    Then you can reprovision the phone without the ( MAC adress already assigned to a different extension)

    Best regards Frank
     
  3. richardwvm

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    Hi Frank,

    Many thanks that worked a treat, although a delete button might be better!

    Regards,

    Richard.
     
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  4. Frank D

    Frank D New Member

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    I added a feature request:
    http://www.3cx.com/forums/delete-and-reassign-for-phones-already-assigned-o-an-extension-43929.html
     
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