How to set up Bandwidth.com trunks

Discussion in '3CX Phone System - General' started by telemagen, Jun 29, 2015.

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  1. telemagen

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    Hello, we are trying to find a general template for setting up Bandwidth.com SIP trunks and can't seem to find it. Can anyone provide a link?

    We haven't tested the incoming but the outbound is getting rejected by Bandwidth for Device not found/user agent issues. Thanks for any help you can provide! I have cut/pasted the log from the 3CX report for additional information:

    29-Jun-2015 01:32:29.834 [CM505003]: Provider:[Bandwith] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:13175221281@173.15.72.60:5060]
    29-Jun-2015 01:32:26.962 [CM503025]: Call(C:13): Calling T:Line:10000>>+13178399200@[Dev:sip:13175221281@216.82.224.202:5060] for L:13.1[Extn]
    29-Jun-2015 01:32:26.915 [CM503027]: Call(C:13): From: Extn:7011 ("7011" <sip:7011@192.168.0.90:5060>) to T:Line:10000>>+13178399200@[Dev:sip:13175221281@216.82.224.202:5060]
    29-Jun-2015 01:32:26.915 [CM503004]: Call(C:13): Route 1: from L:13.1[Extn] to T:Line:10000>>+13178399200@[Dev:sip:13175221281@216.82.224.202:5060]
    29-Jun-2015 01:32:26.915 Line limit check: Current # of calls for line Lc:10000(@Bandwith[<sip:13175221281@216.82.224.202:5060>]) is 0; limit is 2
    29-Jun-2015 01:32:26.915 Call(C:13): Call from Extn:7011 to 98399200 matches outbound rule 'Local Calls'
    29-Jun-2015 01:32:26.914 [CM503001]: Call(C:13): Incoming call from Extn:7011 to <sip:98399200@192.168.0.90:5060>
     
  2. nikosT_3cx

    3CX Support

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    Hi,

    from the PBX point of View, on the Add VoIP Provider >> Country select Generic and then you can select SIP Trunk, or VoIP Provider or SIP Connect 1.1 ( TCP ) or SIP Connect ( UDP ) .
    For the fact that the Provider rejects the calls I would recommend to contact with their side in order to charity the reason.
     
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