Not sure if this is a 3CX or Yealink issue. We have 3CXv14 and Yealink T46G phones. Before the upgrade to v14, we used Ring4.wav for Automatic Pickup, where the system automatically unparks a parked call. We have this option set to send the call to the extension that originally parked the call. This ringtone was set to Ring4.wav so the receptionist could easily tell it was a parked call, not a new incoming call. Since the upgrade to v14, I can't seem to get this to work. The provisioning file still has the parameters that specify Ring4.wav, but our T46G phones don't respect that. Any ideas?