Htek UC924 and 926 no ringback during blind transfer via DSS

Discussion in '3CX Phone System - General' started by pmterp, Sep 20, 2017.

Thread Status:
Not open for further replies.
  1. pmterp

    Joined:
    Jun 13, 2017
    Messages:
    48
    Likes Received:
    8
    Hello,
    We have some Htek's that are set to Blind Transfer via the DSS key. When the user presses the DSS key to initiate a blind transfer, the caller only hears dead air while they wait for the other party to answer. However, if the transfer is initiated by pressing the Transfer key, the MOH is played while the caller waits.
    Has anyone else experienced this or have any recommendations?
    3CX Pro 15.5.3849.1
    Htek UC924 2.0.4.2.22 (also tested on 2.0.4.2.19)
     
Thread Status:
Not open for further replies.