i am looking for a voip phone provider for a call center

Discussion in 'Windows' started by mtaks09, May 30, 2010.

Thread Status:
Not open for further replies.
  1. mtaks09

    Joined:
    Dec 7, 2009
    Messages:
    22
    Likes Received:
    0
    i am looking for a voip phone porvider for a call center. all the voip poviders i see have a call center clause in the terms of use. does anyone know where the best place to find a provider that will fit my needs
     
  2. carolinainnovative

    Joined:
    May 4, 2009
    Messages:
    369
    Likes Received:
    5
    Re: i am looking for a voip phone porvider for a call center

    You didn't specify a country - so here's my answer for USA:
    http://www.broadvox.com/SIP-Trunking-contact.aspx

    They specifically speak to Call Centers and the like. Several other voip providers do as well - even several of the "pre-set" ones listed in 3cx.

    I personally use NexVortex and they have a few products that they say can be used with call centers, phone card resellers, etc.
     
  3. KerryG

    KerryG Active Member

    Joined:
    Jun 19, 2009
    Messages:
    960
    Likes Received:
    0
    Re: i am looking for a voip phone porvider for a call center

    How big of a call center? I think that is really the deciding factor.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. mfm

    mfm Active Member

    Joined:
    Mar 4, 2010
    Messages:
    641
    Likes Received:
    2
    Re: i am looking for a voip phone porvider for a call center

    Its not how big the call center its how many call do you get in at a time? That I think is the deciding factor.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. KerryG

    KerryG Active Member

    Joined:
    Jun 19, 2009
    Messages:
    960
    Likes Received:
    0
    Re: i am looking for a voip phone porvider for a call center

    One would assume that the larger the call center the more concurrent calls you will get, hence the entire purpose of a call center.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. mtaks09

    Joined:
    Dec 7, 2009
    Messages:
    22
    Likes Received:
    0
    Re: i am looking for a voip phone porvider for a call center

    right now we are just a 3 man operation but i dont want to be running then the phone shuts off
     
  7. carolinainnovative

    Joined:
    May 4, 2009
    Messages:
    369
    Likes Received:
    5
    Re: i am looking for a voip phone porvider for a call center

    I'd say both of my recommendations can handle that plus a WHOLE HECK OF lot more.
     
  8. carolinainnovative

    Joined:
    May 4, 2009
    Messages:
    369
    Likes Received:
    5
    Re: i am looking for a voip phone porvider for a call center

    Here are a few others:
    http://www.gafachi.com/ - good wholeale rates
    http://www.globalcrossing.com/ - unknown rates
     
  9. mackallen

    Joined:
    Dec 18, 2012
    Messages:
    1
    Likes Received:
    0
    If your company is in Texas, check out Folkerson Communications LTD. They are one of leading providers of VoIP phone providers in the area. Outstanding services at affordable cost.
     
Thread Status:
Not open for further replies.