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I am new to 3CX system.

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3cxramesh

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Dear All,

I am new to 3cx 9 system (however, I have already tried older version of 3cx successfully). I have installed 3cx 9 in and tried to make call from two linksys ATA (located in two different places: two different public IP). but the calls get rejected. below is the system log message. Could anybody tell me what is the problem.

19:10:38.918 [CM502001]: Source info: From: "100"<sip:[email protected]>;tag=483d399aa7ef2bbo0<sip:[email protected]>
19:10:38.918 [CM503013]: Call(4): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected] tid=-e694323a cseq=INVITE [email protected]:5060 / 102 from(wire)
19:10:38.738 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 113.199.134.143:5060;branch=z9hG4bK-94317556
Max-Forwards: 70
Contact: "100"<sip:[email protected]:5060>
To: <sip:[email protected]>
From: "100"<sip:[email protected]>;tag=483d399aa7ef2bbo0
Call-ID: [email protected]
CSeq: 101 INVITE
Expires: 240
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: x-sipura, replaces
User-Agent: Linksys/WAG54G-P2-1.01.02
Content-Length: 0
 
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