- Joined
- Oct 5, 2017
- Messages
- 150
- Reaction score
- 30
So, our 3CX box has prematurely gone into production for the second time in a month. Out primary lines dropped... again. This time around, users are getting used to the system and are using the 3CX to make calls.
I am in the inbound ring group, and cannot edit myself out. I click the [OK] button, and the screen drops to the bottom of the page. I see the Group Members, DIDs, and Destination if no answer (which is "Connect to Digital receptionist" & "NO ITEMS".
. One of the ring group extensions has been constantly in use. I am not sure if that is why.
I am logged in as the administrator account.
Any ideas would be most appreciated.
I am in the inbound ring group, and cannot edit myself out. I click the [OK] button, and the screen drops to the bottom of the page. I see the Group Members, DIDs, and Destination if no answer (which is "Connect to Digital receptionist" & "NO ITEMS".
. One of the ring group extensions has been constantly in use. I am not sure if that is why.
I am logged in as the administrator account.
Any ideas would be most appreciated.