i need your help

Discussion in '3CX Phone System - General' started by juanvillca_s, Mar 20, 2007.

  1. juanvillca_s

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    how can i transfer a call of an intern to other or of a gateway pstn to an intern? Ep201s of aolink of telephones of I have
     
  2. Costas3CX

    Costas3CX New Member

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    When you say transfer to you mean forward? to forward an extension to another extension you go to "manage extensions", then go to specific extension you want to forward then go to "Destination Unreachable / Forwarding" and forward to another extension or digital receptionist or ring group or anything you want.
    For a gateway you have to go to the specific line of the gateway options, then "Route inbound calls in office hours" and "Route inbound calls out of office hours " and specify how you want calls to be forwarded during "in office" and "out of office" hours.
     

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