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ID 4101 Extension DialCode is unregistered

Discussion in '3CX Phone System - General' started by precisetaxes, Aug 27, 2012.

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  1. precisetaxes

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    I get this error messaged emialed to me

    ID 4101 Extension DialCode is unregistered, removed contact:sip:DialCode@127.0.0.1:5488

    And the system stops working entirely. Phone calls can't be received or made. I can't even access the 3CX PC via the browser or via remote desktop, even when on the same LAN.

    I temporarily fixed it with a power button reboot, but an hour later I got the error again the system stopped working and stopped being accessible again.

    Any ideas?

    Scott
     
  2. craigreilly

    craigreilly Well-Known Member

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    What are the server specs? # of NIC Cards? IP scheme?
     
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  3. precisetaxes

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    1 Nic card. Its on the 10.2.10.0 network. 64 bit windows 7 machine.
     
  4. craigreilly

    craigreilly Well-Known Member

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    Can you post more of the logfiles around this error?
    Also, ensure NIC Card has only 1 IP Address.
     
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  5. precisetaxes

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    NIC card has only 1 address. System seems to just suddenly want to reboot and then can't find the proper reboot file and just freezes in a dos-like screen. Log files don't show anything unusual.
     
  6. craigreilly

    craigreilly Well-Known Member

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    This sounds like more of a Windows issue.
    Maybe a bad network card and/or driver ?
    Is it using the Windows driver or the NIC Mfg driver ?
     
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  7. precisetaxes

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    I think you're right. I 'm going to rebuild a new server. Where do I go to download the version of 3CX that I have? Small Business Edition 8SC. Product Code 3CXPSSB. I have a license key. the only downloads I can find are for the free version.
     
  8. craigreilly

    craigreilly Well-Known Member

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    All software is the same. The license key unlocks features.
     
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