If I'm busy or my phone is not registered, forward calls to

Discussion in 'Ideas' started by cesena, Sep 18, 2017.

If I'm busy or my phone is not registered, forward calls to 4.9 5 18votes
4.9/5, 18 votes

  1. cesena

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    good day, I ask a little question, in the internal forwarding rules there is this saying "If I'm busy or my phone is not registered, forward calls to:", the 3CX performs a single operation for both states, unfortunately I have some clients asking me to do two separate operations based on whether the phone is unregistered or busy.
    Will this change in the near future of SP be yours?
     
    dandersonn, bodleid and ITW like this.
  2. accentlogic

    accentlogic New Member

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    We would definitely like to see separate options for call routing based on Busy and Unregistered. It is a very different situation if the user is on the phone, versus internet is down at their site and they have no mobile connected to 3CX.
     
  3. narkumas

    narkumas New Member

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  4. Kevin-Balans

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  5. dandersonn

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    Are there any news about it?
     
  6. info@matic-tec.de

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    +1
    Requested since V8. The most people want to send a busy signal when they are on a call but want to forward to a group when they are offline.
     
    dandersonn likes this.
  7. Tifoso

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    +1
    needed function!
     
  8. Tony Cave

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    + 1 Forward on Busy, No Answer & If Unavailable are a massive omission from the current options