I have my 3CX setup with a generic sip trunk which created virtual port 10000. However all calls are being handled following those rules. Its ignoring all of my inbound rules. Is that a limitation of using a generic sip provider. Here are some logs: 15-Jan-2015 21:31:01.863 [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to VM:1000 15-Jan-2015 21:31:01.863 [Flow] Looking for inbound target: called=+19542788093; caller="WEAVER, BRIAN " <sip:954464****@:5060> As you see its seeing the correct incoming DID. But then it always finds the "Inbound office hours rule (unnamed) for 10000" this ignoring the inbound rules defined. 10000 is a remote connection created by the trunk when it was added.